This Supply Chain Management course provides a comprehensive overview of how global supply chains operate and how businesses manage the flow of goods, services, and information. It is designed to give learners a complete understanding of end-to-end supply chain processes.
The course begins with an introduction to supply chain management and explains its core purpose in modern business. You will learn about sourcing and procurement (“Buy It”), manufacturing and operations (“Make It”), and how products are transported and delivered through logistics systems (“Move It”).
It also covers retail operations and customer service (“Sell It & Service It”), showing how businesses interact with end customers. The course then explains supply chain integration and how different departments and processes are connected to improve efficiency.
In addition, you will study global supply chain management, including international trade and cross-border operations. The course highlights socially responsible supply chains, focusing on ethics and sustainability in business practices.
Further topics include business process management, performance measurement, and quality management systems that ensure efficiency and consistency across the supply chain.
By the end of this course, learners will understand how supply chains function at a global level and how companies optimize operations, logistics, and quality to remain competitive.