This BPM course, led by Jan Mendling, offers a comprehensive introduction to Business Process Management, ideal for students, professionals, and managers aiming to understand and optimize business processes. The course begins with the fundamentals, including the origins and history of BPM, core concepts, and lifecycle management.
Learners explore process identification, selection, architecture, and decomposition, alongside practical BPMN techniques, branching, merging, and the use of business objects, pools, and lanes. Advanced modules focus on process analysis, including value-added and waste analysis, stakeholder and root cause analysis, and queueing and simulation methods.
The course also introduces process redesign strategies, transactional and transformational methods, and the use of Process-Aware Information Systems (PAIS). Participants gain hands-on insights into process automation, dashboards, performance analysis, conformance checking, and process mining tools like Celonis and Apromore.
By completing this course, learners will be equipped to model, analyze, improve, and monitor business processes effectively, enhancing efficiency and decision-making across organizations. With real-world examples and case studies, this course ensures practical application of BPM concepts and prepares learners for BPM-related certifications or process improvement roles.
