This Arabic-language IT Technical Support course provides a thorough foundation for anyone seeking to enter the IT support field. The course begins with an introduction to IT support and an overview of the role of a technical support specialist. Students learn the essentials of computer hardware and software, operating systems, file systems, and troubleshooting techniques for everyday IT problems.
Networking fundamentals, including LAN, WAN, IP addressing, and basic configuration, are explained in detail, enabling learners to manage network issues effectively. The course also covers essential IT tools, software installation, system updates, and maintenance procedures. Security practices and data protection measures are emphasized to ensure safe and reliable IT support operations.
Practical exercises throughout the course help learners apply troubleshooting strategies, solve technical issues, and gain confidence in real-world scenarios. By the end of the 50-lecture program, students will be well-equipped to handle hardware and software problems, assist users, manage networks, and provide professional IT support. This course is ideal for beginners, students, and anyone preparing for IT support roles or certifications.
