This Quality Management and Lean Six Sigma course provides a comprehensive understanding of how organizations maintain and improve quality across processes and products. The course starts with the fundamentals of Quality Management Systems (QMS), highlighting the key elements, differences between QA and QC, and concepts like CTQ (Critical to Quality) and CAPA (Corrective & Preventive Action). Learners explore Total Productive Maintenance (TPM), TQM (Total Quality Management), and the dimensions of quality to ensure product excellence. The course covers Lean Manufacturing tools such as 5S, Kaizen, Kanban, JIT, SMED, Heijunka, Value Stream Mapping, and One-Piece Flow, along with process analysis techniques like SIPOC diagrams, Pareto Principle, Fishbone diagrams, FMEA, 8D, PDCA cycle, and root cause analysis with 5 Whys. It also includes statistical tools like SPC, MSA, Cp/Cpk, control charts, and attribute studies, as well as quality planning with APQP and PPAP. Practical applications of ISO 9001, KPI development, Cost of Quality, project management tools (RACI, Pugh matrix, SWOT analysis, Balanced Scorecard) are also covered. By the end, learners gain skills to improve process efficiency, reduce defects, enhance customer satisfaction, and achieve operational excellence in manufacturing or service industries.

تاريخ التحديث
تاريخ التحديثمنذ يوم
اللغة
اللغةالإنجليزية
عدد الدروس
عدد الدروس87 درس
إجمالي الوقت
إجمالي الوقت14:36:52 ساعة
المستوى
المستوىمبتدئ

محتوى الكورس

جميع الدروس
14:36:52 - 87 درس

محتوى الكورس

جميع الدروس
14:36:52 - 87 درس