he ideal candidate likes to talk to people and proactively solve problems. You will be responsible for converting clients into enthusiastic missionaries
(Female Only)
ResponsibilitiesResponsibilities
• Listen to customers concerns, problems and questions
• Solve customer concerns and answer customer questions to the best of your ability
• Maintain a positive attitude and calmly respond to customer complaints
• Open new customer accounts
• Attract customers by positively promoting the product and company, answering questions and addressing concerns as they arise
• Recommend possible products to meet customer needs
• Refer issues and questions to managers if necessary
• Prepare product and customer reports by collecting data collected during customer interactions
• Skills and qualifications
• Some of the basic skills of a customer service representative are:
• elegant and attentive
• Strong interpersonal skills
• Strong verbal communication
• Familiar with the software used to communicate with customers and collect their information
• Knowledge of applicable products and markets
• Communicate with customers via phone, email and chat
• Provide thoughtful answers to questions about product, pricing and availability
• Work with internal departments to meet customer needs
• Entering data on different platforms
Qualifications
• At least 3 years of relevant work experience
• Excellent telephone etiquette and excellent interpersonal skills in speech, writing and interpersonal communication
• Ability to multitask, organize and prioritize work
• Ability to communicate and speak fluently in English
Salary
التقديم| من هنـــــــــا
