Telemarketing Specialist at Elements Business Development
About the job Elements is an offshore outsourcing company operating in the US market in the billing...
الملخص الوظيفي
About the job
Elements is an offshore outsourcing company operating in the US market in the billing and real-estate industries.
About The Job:
Collection agents act as liaisons between businesses and customers to
collect debts and resolve outstanding balances. Their responsibilities
include developing payment plans.
ROLES AND RESPONSIBILITIES:
• Creating and maintaining a list/database of prospect clients through profiling
• Implement strategic lead generation/prospecting campaigns with target businesses
• Analyze campaign results and refine the approach
• Answering potential clients questions and conducting follow-up calls.
• Identify key buying influencers within these prospects to determine budget and timeline
• Evaluating Leads through lead qualifications process & score .
• Follow up on leads and conduct research to identify potential prospects.
• Build and cultivate prospect relationships by initiating communications
• Manage data for new and prospective clients, ensuring all
communications are logged, the information is accurate, and documents
are attached to CRM System, as well as reporting and follow-up
activities meet the organization’s requirements.
QUALIFICATIONS AND EDUCATION REQUIREMENTS :
• Good command of the English language (Fluent C1-C2)
• Excellent client service skills.
• Excellent written and verbal communication skills
• Good Knowledge of CRM Software
• Have a comprehensive knowledge of business processes and goals
• Good Knowledge of Data Analysis
• Graduate or undergrad (Full-time only)
• Solo Stable Landline Internet 10+ MB Download Speed and 3+ Upload Speed
• 4 GB Rams laptop or computer and a Functional (USB) Headset
OPERATION:
• Working hours 9 hours including 1 hour 10 minutes break
• Fixed days off (Saturday-Sunday)
• Shifts from 4 pm to 1 am (based on the time zone in US).
• Max age is 30
BENEFITS:
• Work from home
• Salary (5,000 Net) up to 14,000
• Paid 2 days training
• High career growth opportunity
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