Responsibilities Provide first level support for users in MEA region. Respond to requests by phone and email. Log all issues on ticketing system for tracking and analysis. Route tickets to higher supp...
Job Description Responsible for taking inbound calls for prospective customers, handling customer i...
Job Description
Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
Working hours: rotatonal9-hour shifts including 1 hour break
Location: Maadi
Learn, understand, retain and regularly update and demonstrate product/process knowledge.
Transportation to meeting points
Social and medical insurance.
Job Requirements
English level : B2 - C1 Excellent up to fluent
Having a call center experience is mandatory.
Gender: Males and Females
Rotational shifts
2 days off
Paid training
Graduates, Gap Years & dropped out
Males must have an identified Military status
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Responsibilities Provide first level support for users in MEA region. Respond to requests by phone and email. Log all issues on ticketing system for tracking and analysis. Route tickets to higher supp...
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