Customer Service Representative at Teleperformance
Teleperformance Egypt objective is to prepare employees to become leaders: from agents to superviso...
الملخص الوظيفي
Teleperformance Egypt objective is to prepare employees to become leaders: from agents to supervisors, from supervisors to coordinators, and, finally, from coordinators to managers. The JUMP! program is based on a training program that offers technical and behavioral training, as well as personal development plans.Tasks
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Graduated from any major
- Fluent/Excellent English Speakers
- Flexible with rotational shifts
Get a job as soon as tomorrow
Salaries are up to 11.5k net+ 1k overnight allowance
Benefits:
Paid training
Eligible for promotions after just 6 months
Social and medical insurance up to 200k
Transportation
VPN internet and minutes
gym access and more
* if interested please send me on WhatsApp:
01127401131
