Job Description:

Resolves problems by
clarifying the customers complaint, determining the cause of the
problem, selecting and explaining the best solution to solve the
problem, and following up to ensure resolution

Advise on any information the customer may need.

Work with customer service manager to ensure proper customer service is being delivered.

Resolve problems by clarifying the customers complaint;
determining the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution

Contribute to submitting the reports and documentation regarding the clients…

Providing direct manager with reports on customer needs,
problems, interests, competitive activities, and potential for new
products/services.

Location:

new cairo

Requirements:

- Verbal Communication

- Phone Skills

- Data Entry Skills

- Excellent presentation, communication, negotiation & leadership skills

- Able to work under pressure

- Good command of MS Office

- Presentable

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