Responsibilities

• To assist in implementing the annual customer services plan.
• To assist in finding new and better ways to measure customer satisfaction and improve services.
• To handle Customer inquiries.
• To build a strong relationship with customers.
• Communicate with customers via phone, email and chat.
• Work with internal departments to meet customer s needs.

Qualifications

• At least 1 - 3 years Experience in Customer Services and real estate experience is a MUST.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Bachelors degree.
• Must be able to meet the demands of an ever-changing business environment.
• Strong written and verbal communication skills, Customer Focus, and administrative skills.
• MUST have problem solving skills.

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