About The Role
A core part of your responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our location Fulfillment Center. As an integral part of the HR team, you will deliver the highest quality of service to our internal and external customers; ensuring associates are supported through effective query handling and problem solving, followed closely by a high level of process understanding and administrative support.
Key job responsibilities
- Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities.
- Execute employee administration (incl. Time and Attendance) is managed accurately and timely (e.g. vacation planning support).
- Collect and input data, provide metrics through reports to the regional HR and Operations leaders.
- Support hiring initiatives including events, onboarding
- and new hire orientation.
- Ability to learn and navigate internal Amazon systems as resources to execute overall job duties
- Assisting on the floor when needed during seasonal peak times or based on business needs
- Assisting ops Team with Peak related activities and engagements
- Acting as a communication coordinator within an FC which may entail updating visual communications, ACID TV displays and creating weekly newsletters
- Creating reports and assisting operations with research and analysis of trends with attrition, attendance, unpaid time, roster management
A day in the life
You will be stationed inside of the Amazon warehouses we call fulfillment centers, where there are more than 500 employees ranging from operations department, support functions such as HR, IT, Procurement, Finance, Facilities, Projects etc.
We are open to hiring candidates to work out of one of the following locations:
Cairo, EGY
Basic Qualifications
- 1+ years of human resources experience
- High school or equivalent
- Excellent knowledge of Microsoft Excel
Preferred Qualifications
- Previous experience in Logistics, Operations & Warehouses
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