· Investigate historical data for debts and invoices for the clients

· Update account status records 

· Prepare and present reports on collection activities and progress

· Monitoring accounts to identify overdue payments

· Support the Accounting department in day-to-day coordination and invoice record

· Build and maintain strong customer relationships through regular meetings and communications.

· Maintain clear and accurate operations documents/procedures for reference purposes.

· Handling the operation tasks with all departments.

· Handling all the client complaints & coordinating the project delivery date or operation circle internal/ external.

· Responsible for customer satisfaction report

· Providing all needed forms for all departments.

· Responsible for conducting scanning for all the department documents