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Reservation associate at Brassbell

Reservation associate at Brassbell

Job Description Handle reservation inquiries from potential guests. Provide information on room typ...

منذ سنتين Full Time Cairo- Egypt 1899
قدم الآن
المكان

Cairo- Egypt

نوع العمل

Full Time

الخبرة

3-5 سنوات

الراتب

8000

الملخص الوظيفي

Job Description

  • Handle reservation inquiries from potential guests.
  • Provide information on room types, amenities, and pricing.
  • Assist guests with booking accommodations.
  • Deliver outstanding customer service throughout guests stay.
  • Accurately process reservations in the booking system.
  • Address guest inquiries and concerns promptly and professionally.
  • Collaborate with other departments to meet guest needs.
  • Maintain records of reservations and interactions.

Job Requirements

  • Excellent written and verbal communication skills in English.
  • Strong customer service orientation with a commitment to excellence.
  • A keen eye for detail and a dedication to data accuracy.
  • Ability to work effectively within a team or independently.
  • Proficiency in reservation and hotel management software.
  • Flexibility in working hours, including evenings, weekends, and holidays.
  • Prior experience in the hospitality industry is advantageous.

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