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Job Description Set up and optimize company pages within each platform to increase the visibility o...
Job Description
Set up and optimize company pages within each platform to increase the visibility of company’s social content
Moderate all user-generated content in line with the moderation policy for each community
Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Job Requirements
Experience in moderating social media channels
ability to handle customers in a professional way
ability to handle large number of messages
Experience in customer service generaly
Hybrid
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