Your Role and Responsibilities
Act as technical resource and point of escalation for team members.
Interact with the relevant Open Source Communities on behalf of clients and your interests
Engage in identifying and resolving complex problems relating to installation, update, configuration, operations or performance.
Present knowledge via articles, blogs and remote training.
Required Professional and Technical Expertise
Experience collaborating (support forums, mailing lists or code) with ONE or more of these open source projects: Apache Cassandra, Hadoop, Redis, MongoDB, Machine Learning, PostgreSQL, MariaDB, MySQL, Apache Spark, Galera Cluster, Apache CouchDB, OpenStack Database as a Service (Trove)
Eagerness to learn and expand technical competencies regularly
Flexible with change
Excellent English communication skills
Nice to have
An understanding of what it takes to migrate from proprietary to Open Source platforms
Experience answering questions on a public support forum
Cloud integration experience
Leadership experience
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