Purpose: The job holder of this position is mainly responsible for administrating existing and new learning management systems (LMS) and educational applications that are pushed to networked computers and servers. The job holder has to maintain, manage, and monitor systems performance to avoid any failover or crashes that might happen. The job holder also needs to continually deploy tools and third-party solutions aimed to improve existing systems functionalities.






Principal Accountabilities:


· Assist, administer and support current and future specialized projects


• Monitoring and handling administrative tasks of both LMS systems hosted at AUC


• Blackboard, Moodle and BB collaborate training


• Monitor systems performance and developing recommendations for correction or improvement


• Respond to internal customer inquiries


• Creating documentation for new features and updates


• Create a free website or build a blog with ease on WordPress


• Generate and manage standard, custom, and ad-hoc report requests


• Handling blackboard/moodel user requests


• Uploading faculty, students, and course schedule to blackboard and moodle learning management systems


• Posting general announcements


• Testing and experimenting with new features in the LMSs


• Updating queries in the Blackboard SQL database, if needed




 


Requirements:


Minimum Education Requirement:


Education:


o A university degree, preferable with a technical background


o Preferred microsoft certified system engineer (MCSE)


Experience:


o Minimum two to three years of relevant experience in the field


Skills:


o Identify and resolve problems promptly, strive to increase productivity, and work quickly


o Gathering and analyzing information skillfully


o Ability to develop alternative problem solutions


o Speak clearly and persuasively in difficult situations


o Ability to look for ways to improve and promote quality


o Prioritize and plan work activities efficiently and on time


o Ability to effectively present information and respond to questions from managers, clients, and customers


o Excellent command of spoken and written Arabic and English


o Eager to learn and apply new technologies


o Good organizational and time management skills


o Training and teaching skills is an asset


o Excellent communication skills


o Ability to work in teams


o Ability to research a chosen domain


o Dependable, flexibility to work weekends and holidays




IT Skills:


o Languages PHP, CSS, MS SQL Server, MySQL, HTML5, JavaScript


o Operating Systems - Windows and Unix/Linux based OS


o Knowledge of Adobe Creative Suite (Photoshop, Captivate, Dreamweaver)


o Advanced to expert-level knowledge of eLearning formats including SCORM 1.2 and SCORM 2004


o Familiarity with CSR generation and SSL certificates


o Working knowledge of APIs. Ability to facilitate API integrations between various platforms
Apply for here