Job Details

Experience Needed:Not Specified

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Not Specified

Salary:Confidential

Job Categories:

• Customer Service/Support

Skills And Tools:

Customer ServiceCommunicationProblem SolvingConflict ResolutionTime ManagementAttention to DetailCustomer SupportCustomer CareCustomer SatisfactionCustomer RetentionTechnical SupportBilingualMultilingualismBusiness EnglishInbound CallsCall CenterContact CenterTeamworkAdaptability

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Job Description

• This is a full-time on-site role for a Customer Support

• Representative, located in Cairo, Egypt.
• The Customer Support Representative, will interact with customers to provide assistance and support for various products and services, addressing inquiries and resolving issues effectively.
• This role involves handling billing support requests, ensuring customer satisfaction, and utilizing analytical skills to troubleshoot problems.
• The successful candidate will maintain a high level of professionalism and interpersonal skills to foster positive customer relationships.

 

 

Job Requirements

Job Requirements

• B2-C1 English Level
• Flexibility with night and overnight shifts
• Graduates and Dropouts

 

Benefits

• Competitive Salary
• Social and Medical Insurance
• Training fully paid and KPIs granted for first 3 months
• Overnight Allowance, Bonuses and Incentives
• Transportation provided 24/7
• High Chance of promotions

 

 

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