Job Description

• Analyze business processes, workflows, and data to identify opportunities for improvement within the B2B e-commerce platform.
• Gather, document, and validate business requirements from stakeholders, ensuring alignment with organizational objectives.
• Translate business needs into functional specifications for technology and product teams.
• Conduct market and competitor analysis to inform product and business strategy.
• Develop and maintain dashboards, reports, and key performance indicators (KPIs) to monitor business performance.
• Collaborate with cross-functional teams including product, operations, and sales to drive project delivery and process enhancements.
• Support the implementation of new features and system enhancements by providing clear documentation and user stories.
• Facilitate workshops, meetings, and presentations to communicate findings and recommendations to stakeholders.
• Perform user acceptance testing (UAT) and ensure solutions meet business requirements.
• Continuously monitor industry trends and best practices to recommend innovative solutions.

Job Requirements

• 2-3 years of proven experience as a Business Analyst, preferably within e-commerce, digital marketplaces, or technology-driven environments.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Demonstrated experience in gathering and documenting business requirements.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Proficiency in business analysis tools such as Microsoft Excel, Power BI, or similar platforms.
• Ability to manage multiple priorities and deliver results in a fast-paced, office-based environment.
• Experience working with cross-functional teams to deliver business solutions.
• Attention to detail and a commitment to delivering high-quality work.
• Familiarity with Agile or Scrum methodologies is a plus.
• Strong organizational and time management skills.

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