Company Description
Raya Restaurants, founded in 2013 as a subsidiary of Raya Group, is a leading force in Cairo’s restaurant sector with a mission to create globally competitive dining experiences. Envisioning a presence across the MENA region, Europe, and the US, the company focuses on introducing innovative restaurant concepts paired with premium food quality and exceptional customer service. With renowned brands like Ovio, The Lebanese Bakery, Jones the Grocer, and Loris, Raya Restaurants prioritizes nurturing talent and maintaining high standards. Employees are recognized as vital contributors to the organization’s sustained growth and success, embracing core values to deliver genuine experiences to diners.
Role Description
This is an on-site, full-time opportunity located in Egypt. The selected candidate will oversee daily operations and ensure the brand’s high standards in service and food quality are consistently met. Responsibilities include managing and leading teams, coordinating with culinary experts, maintaining smooth service operations, and upholding compliance with company policies and guidelines. Regular collaboration with team members and implementation of process improvements to enhance the dining experience is integral to this role.
Qualifications
- Strong leadership, team management, and organizational skills
- Exceptional customer service and communication skills
- Experience in food service operations, quality assurance, and service delivery
- Knowledge of food safety regulations and industry standards
- Proficiency in problem-solving and conflict resolution
- Passion for culinary arts and delivering superior dining experiences
- Prior experience in the hospitality or restaurant industry, preferably in supervisory or managerial roles
- Education in hospitality management or a related field is a plus
