pany Description
Zeyara365, established on September 19, 2024, aims to revolutionize direct B2B distribution in the Saudi hotel industry. The platform connects hotels with global distribution partners, offering seamless online integration. With no contracts and minimal complexity, Zeyara365 empowers hotels to streamline their operations. Our focus is on simplifying processes and enabling efficient partnerships in the hospitality sector.
Role Description
This is a full-time hybrid role for an Operations Team Lead. Located in Cairo, Egypt, the role requires a combination of in-office presence and work-from-home. The Operations Team Lead will oversee daily operations, manage and mentor team members, analyze workflows, and ensure high levels of customer satisfaction. The candidate will also collaborate with various departments to drive process improvements and operational efficiency.
Qualifications
- Strong skills in Operations Management and People Management, including leading teams and optimizing workflows
- Proficiency in Analytical Skills to evaluate processes, solve problems, and enhance efficiency
- Exceptional Customer Satisfaction focus and the ability to build and maintain strong client relationships
- Excellent Communication skills, with the ability to effectively communicate with team members and stakeholders
- A proactive mindset, adaptability to hybrid work settings, and the ability to work independently and collaboratively
- Relevant experience in operations or a related field, plus a Bachelor's degree in Business Administration, Operation
