mpany Description
Alorica is dedicated to creating exceptional customer experiences that build long-lasting relationships and elevate brands. As a full-service customer experience (CX) partner, Alorica combines industry expertise, innovative strategies, and advanced technology to deliver impactful results. With a global team of 100,000 professionals across 17 countries, we support over 250 brands in 75+ languages. We take pride in challenging conventions, fostering genuine connections, and staying true to our core values of integrity and authenticity. Join our team and be part of a forward-thinking, collaborative, and results-driven organization by exploring opportunities at alorica.com/careers.
Role Description
This is an on-site, full-time position for an English-speaking Travel Advisor based in Qesm El Sheikh Zaid. The role involves assisting clients with travel arrangements, providing excellent customer service, and ensuring customer satisfaction. The Travel Advisor will handle customer inquiries, provide recommendations, and resolve issues to enhance the overall travel experience.
Qualifications
- Strong skills in Customer Service and a proven ability to ensure Customer Satisfaction
- Effective Communication skills with a customer-focused approach
- Knowledge and experience in Travel Arrangements and working with a Travel Agency
- Proficiency in English in both verbal and written forms
- Ability to handle customer interactions with professionalism and empathy
- Strong problem-solving and organizational skills
- Familiarity with travel booking systems and tools is an advantage
- Previous experience in the travel industry is a plus
- B2 solid speakers
- Grads only
- Transportion provided 24 hours
- D2D for females after 9 pm
- Fast permotion tracking as we are expanding
- highest salaries in market
- Highest Referral bounas.
