Position Summary:

The Training Operation role serves as a key support position within the Middle East Training Department, responsible for coordinating, executing, and tracking all training-related activities. This position requires strong project management, cross-cultural communication, and trilingual (Chinese–English–Arabic) skills to ensure effective information flow, process optimization, and successful training implementation. The role acts as both a connector and executor, ensuring that training strategies, projects, and quality standards are consistently delivered.

Key Responsibilities

1️⃣ Cross-Department Coordination & Information Collection

Attend meetings with business departments to obtain the latest updates and operational needs.

Communicate business changes to the training team and support the adjustment of training strategies.

2️⃣ Training Strategy Development & Implementation

Design executable training strategies based on business needs.

Oversee and ensure smooth implementation of new training initiatives.

3️⃣ Trilingual Training Material Development

Create and update training materials in Chinese, English, and Arabic based on the latest business information.

Ensure all trilingual materials are aligned, accurate, and effectively delivered.

4️⃣ Training Quality Monitoring

Participate in daily training sessions to monitor trainer delivery and ensure standards are met.

Gather frontline feedback to optimize content and delivery methods continuously.

5️⃣ Project Support & Evaluation

Assist in executing key departmental training projects.

Evaluate training outcomes and prepare performance reports with actionable insights.

Qualifications

Category

Requirements

Education

Bachelor’s degree or above, preferably in Education, HR, Project Management, or Languages

Experience

Minimum 2 years in training operations, project management, or cross-department coordination

Skills

Strong project management and execution ability; familiar with training processes and quality control

Core Competencies

Trilingual (Chinese, English, Arabic); excellent communication, coordination, and interpersonal skills

Personality

Proactive, organized, responsible, and collaborative in multicultural environmentsللتقديم الان