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escription: - • The main duty is to assist customers with planning and making reservations. • Handl...
escription: -
• The main duty is to assist customers with planning and making reservations.
• Handle inbound/outbound holidays packages for groups and individuals.
• Handle tailor made requests. • Preparing quotations and itineraries.
• Book accommodation, transportation, Tickets, tours and activities inside Egypt.
• Interact with clients by Phone, E-mail. • Issuing invoices and vouchers.
• Handling customer queries, complaints and make alternative arrangements
for customers who have had their trips interrupted by unforeseen issues.
• sell Hotels and cruises package deals, car rental facilities, sell additional
insurance packages.
• Selling services and products are also a key duty of Reservation Agents.
• Evaluating customers’ holidays, issuing appropriate feedback form and
assuring client's satisfaction.
Job Requirements: -
• Experience minimum 2 to 3 year.
• Very Good English, Computer skills (MS office programs & Surfing internet).
• Presentation skills, supportive, good
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