We are seeking an experienced Senior HR Generalist to support and manage end-to-end HR operations within the insurance industry. The ideal candidate will play a key role in implementing HR policies, supporting employee relations, ensuring compliance with labor laws, and partnering with management to support business objectives.

Key Responsibilities:

• Manage full HR lifecycle including recruitment, onboarding, performance management, and offboarding.

• Act as a point of contact for employees regarding HR policies, procedures, and employee relations matters.

• Support talent acquisition efforts, including job postings, screening, interviews, and hiring coordination.

• Oversee performance appraisal processes and support managers in performance improvement plans.

• Ensure compliance with local labor laws, insurance regulations, and company policies.

• Manage compensation, benefits, and payroll coordination in alignment with company standards.

• Support learning and development initiatives and employee engagement programs.

• Maintain accurate HR records, reports, and HR systems.

• Partner with senior management to align HR strategies with business goals.

• Handle disciplinary actions, grievances, and conflict resolution professionally and confidentially.

Requirements & Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• 5+ years of experience in an HR Generalist role, preferably within the insurance or financial services industry.

• Strong knowledge of labor law, HR best practices, and insurance industry regulations.

• Proven experience in recruitment, employee relations, and performance management.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to handle sensitive information with confidentiality and professionalism.

• Proficiency in HR systems and MS Office.

• Strong organizational skills and attention to detail.

Preferred Skills:

• HR certification (e.g., SHRM, CIPD) is a plus.

• Experience working in a fast-paced or regulated environment.

• Strategic mindset with hands-on operational capability.

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