Enable Teams. Remove Barriers. Deliver at Scale.
At Boutiqaat, technology powers one of the largest e-commerce platforms in the region. We are seeking an experienced Scrum Master to support high-performing Agile teams, ensuring delivery remains predictable, collaborative, and customer-focused.
This role is ideal for a Scrum Master who goes beyond ceremonies, actively coaching teams, removing impediments, and driving continuous improvement across distributed, cross-functional environments.
What You’ll Be Doing:
Agile Facilitation & Team Enablement
- Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
- Coach and mentor development teams, Product Owners, and stakeholders on Agile and Scrum principles.
- Foster a culture of ownership, accountability, and continuous improvement.
Cross-Team Collaboration
- Enable effective coordination across multiple teams, managing dependencies and delivery alignment.
- Act as a servant leader, promoting transparency and collaboration across functions.
Impediment Removal & Healthy Delivery
- Proactively identify, track, and remove impediments impacting team delivery.
- Escalate risks and issues when required while empowering teams to self-organize.
Backlog & Metrics Management
- Partner closely with Product Owners to keep backlogs refined, prioritized, and ready with clear acceptance criteria.
- Track and analyze Agile metrics such as velocity, burn-down, cycle time, and quality to improve predictability and throughput.
Agile Maturity & Continuous Improvement
- Support the adoption and scaling of Agile practices across the organization.
- Contribute to improving delivery standards and Agile maturity across teams and domains.
What You Bring to the Table:
- 4+ years of experience as a Scrum Master in Agile environments, preferably within product-based or e-commerce organizations.
- Hands-on experience working with distributed, cross-functional teams.
- Strong knowledge of Agile and Scrum frameworks; experience with Kanban or scaled frameworks (SAFe, LeSS, Nexus) is a plus.
- Proven ability to facilitate workshops, resolve conflicts, and influence without authority.
- Practical experience using Jira and Confluence, including boards, workflows, and reporting.
- Excellent spoken and written English communication skills.
Preferred Qualifications
- Bachelor’s degree in engineering, Computer Science, IT, Business Administration, or a related field.
- Agile certifications such as CSM, PSM I/II, SAFe Scrum Master, or equivalent.
Why Boutiqaat?
At Boutiqaat, you’ll work at the heart of a fast-scaling e-commerce platform where Agile delivery truly matters. You’ll collaborate with talented teams, influence how products are built, and help deliver value on a scale.
Ready to Grow with Us?
Kickstart your career with hands-on experience, expert mentorship, and real impact.
Apply now and be part of something exciting!
