Guest Experience Trainee – Hospitality Career Opportunity at Kerten

About the job ABOUT KERTEN HOSPITALITY Kerten Hospitality (KH) is an end-to-end lifestyle hospitali...

منذ 4 أشهر عمل كلي Suadi Arabia 60
قدم الآن
المكان

Suadi Arabia

نوع العمل

عمل كلي

الخبرة

0-3 سنوات

الراتب

Not Specific

الملخص الوظيفي

About the job

ABOUT KERTEN HOSPITALITY


Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travelers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.


JOB DESCRIPTION


KEY RESPONSIBILITIES

  • Support the development and implementation of guest experience initiatives across KH properties and brands.
  • Assist the Operations team in coordinating new openings, activations, and corporate projects, ensuring alignment with KH standards.
  • Conduct research on industry trends, guest satisfaction, and competitor benchmarks to support innovation and continuous improvement.
  • Collaborate with cross-functional teams—corporate, property, and partners—to maintain consistent guest experience, brand identity, and operational standards.
  • Help curate guest journey touchpoints and support the creation of training materials and guidelines.
  • Participate in digital transformation initiatives that enhance operational efficiency and guest engagement.
  • Act as an ambassador of KH’s culture, demonstrating professionalism, creativity, and willingness to learn.


EXPERIENCE & SKILLS

  • Currently enrolled in Hospitality, Business, or a related field.
  • Strong interpersonal and communication skills with a guest-first mindset.
  • Ability to multitask and work across several projects.
  • Proficient in MS Office Suite (Excel, PowerPoint, Word); design skills are a plus.
  • Fluent in English (Arabic and other languages are an advantage).
  • Curious, adaptable, and eager to learn in a fast-paced hospitality environment.


JOINING OUR TEAM MEANS

  • Career Growth: Opportunities for advancement within our dynamic organisation.
  • Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
  • Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

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