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Midas Furniture, established in 1993, is dedicated to providing affordable and high-quality furniture and accessories. As the largest home and office furniture retailer in its markets, Midas operates 16 spacious showrooms across Kuwait, Jordan, Iraq, Qatar, Dubai, and Saudi Arabia, with a team of over 2,000 skilled professionals. The company offers a wide range of products and services including retail furniture, commercial tenders, design-and-build solutions, and interior design consultations. Midas is committed to both growth and maintaining a customer-first approach, ensuring exceptional service and expertise in every interaction.
Role Description
This is a full-time on-site role for an Online Sales Specialist, located in Smart Village. The Online Sales Specialist will manage customer inquiries, engage with potential clients, and drive online sales through high-quality communication and support. Responsibilities include managing online marketing strategies, providing product recommendations, and addressing customer concerns. Additionally, the role involves collaborating with team members to meet sales goals and conducting training sessions for product expertise and sales techniques.
Qualifications
- Strong Customer Service and Communication skills to effectively respond to and manage customer inquiries.
- Proven expertise in Sales and Online Marketing to enhance online sales performance and strategies.
- Ability to mentor and provide Training support to team members, ensuring consistent high-quality service and product knowledge.
- Strong problem-solving skills, a detail-oriented mindset, and a proactive attitude.
- Proficiency in e-commerce platforms and basic familiarity with CRM tools.
- Previous experience in the furniture industry is an a
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