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موظف خدمة عملاء بنكية | Banking Customer Service Officer

موظف خدمة عملاء بنكية | Banking Customer Service Officer

ob Description: 1-Responsible to handle the various operations' transaction in accuracy and efficie...

منذ 8 أشهر عمل كلي egypt 155
قدم الآن
المكان

egypt

نوع العمل

عمل كلي

الخبرة

0-1 سنوات

الراتب

not

الملخص الوظيفي

ob Description:

1-Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures.

2. Handle customer queries & complaints & escalate as appropriate.

3. Cross Selling of bank products.

4. Encourage and educate clients to use ATM machines, I Net & any other product.

5. Handle the first line maintenance in house ATM.

6. Handle client's requests efficiently, promptly as per Bank’s procedures.

7. Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.

8. Safe keeping of all bank valuables.

Qualifications:


  • Fresh Graduates or a 1-year experience in a relevant job.
  • Bachelor’s degree with minimum grade Good.
  • Fluent English Language.
  • Good Communication Skill

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