Company Description
BOCCA RESTAURANT is a renowned dining establishment located in Cape Town, within The Courtyard on Esplanade Road, Century City. Boasting a reputation for delivering exceptional culinary experiences, the restaurant focuses on providing outstanding service and quality cuisine. With a customer-focused culture, BOCCA RESTAURANT offers a welcoming environment that prioritizes excellence and innovation in dining. The establishment is dedicated to creating memorable moments for its patrons.
Role Description
This is a full-time, on-site role for an Operations Manager at BOCCA RESTAURANT, located in Al Jizah, Egypt. The Operations Manager will oversee day-to-day restaurant operations, ensuring high standards in service, quality, and customer satisfaction. Responsibilities include managing staff, monitoring inventory, developing operational procedures, and maintaining compliance with safety and hygiene regulations. The role also involves coordinating schedules, handling customer concerns, and ensuring efficient and smooth restaurant functions.
Qualifications
- Strong leadership, team management, and organizational skills
- Knowledge of restaurant operations, including inventory management and supplier coordination
- Customer service skills with excellent communication and problem-solving abilities
- Experience with compliance to health, safety, and hygiene regulations
- Proficiency in budget management and business operation strategies
- Ability to work effectively on-site and adapt to a dynamic environment
- Experience in the hospitality or restaurant industry is highly preferred
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is a plus
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