Role Overview
SupportFinity is hiring an AI Solutions Architect to lead the design and delivery of AI-powered video, audio, and text solutions deployed on highly secure, closed hardware environments.
This role sits at the intersection of AI, software, and hardware. You will architect end-to-end AI systems—powered by LLMs running directly on dedicated hardware devices—with a strong focus on security, performance, and multilingual intelligence (Arabic & English).
You will own the technical vision, translate complex use cases into deployable AI architectures, and lead implementations for restricted, offline, or air-gapped environments where cloud dependency is not an option.
What You’ll Do
AI Architecture & Design
- Design AI-powered video, audio, and text pipelines optimized for secure hardware devices
- Architect on-device or edge-deployed LLM solutions with minimal or zero cloud reliance
- Lead AI system design for closed, controlled, and highly regulated environments
Hardware–Software Integration
- Design AI solutions that operate within hardware constraints (compute, memory, latency, power)
- Work closely with hardware, firmware, and systems teams to ensure seamless integration
- Optimize models and inference pipelines for specific chipsets, accelerators, and embedded platforms
Multilingual Intelligence
- Architect and fine-tune AI systems capable of high-quality Arabic and English understanding
- Design multilingual NLP, speech-to-text, text-to-speech, and video intelligence pipelines
- Address linguistic nuance, dialect sensitivity, and cross-language reasoning
Security & Reliability
- Design AI systems aligned with secure-by-design principles
- Ensure data isolation, controlled model access, and compliance with strict security requirements
- Build architectures suitable for air-gapped, offline, or sovereign environments
Technical Leadership
- Own AI design decisions from use-case definition → architecture → deployment
- Lead technical reviews, architecture documentation, and stakeholder alignment
- Act as the AI authority for complex, high-impact customer and internal projects
Required Experience & Skills
Core Requirements
- 5+ years of experience across AI, software architecture, and system design
- Proven experience designing AI solutions for secure, closed, or embedded hardware environments
- Strong hands-on experience with LLMs (inference, fine-tuning, optimization, deployment)
- Deep understanding of hardware–software co-design
- Ability to independently lead AI architecture from concept to production
AI & ML Expertise
- Experience with NLP, speech, video, or multimodal AI systems
- Model optimization techniques (quantization, pruning, distillation, edge inference)
- Familiarity with deploying AI on constrained or specialized hardware
Languages
- Strong experience building AI systems in Arabic and English
- Ability to handle multilingual data pipelines and linguistic edge cases
Technical Stack (Representative)
- LLM frameworks and runtimes
- Python, C/C++, or equivalent system-level languages
- Model deployment frameworks for edge / embedded AI
- Secure system design and data isolation practices
Work location
- You’ll work in a hybrid mode. Our office is in Smart Village, Giza where you will need to be present in office at least once a week.
Nice to Have
- Experience with air-gapped or sovereign AI deployments
- Background in defense, telecom, critical infrastructure, or regulated industries
- Experience working with custom silicon, NPUs, GPUs, or AI accelerators
- Familiarity with privacy-preserving AI techniques
Why Join SupportFinity
- Design real-world AI systems that operate where cloud AI cannot
- Work on cutting-edge AI deployed on secure hardware, not demos
- Lead architecture for mission-critical, high-impact systems
- Collaborate with a senior team building AI-native platforms from the ground up
- Competitive compensation, meaningful ownership, and long-term growth
