RESPONSIBILITIES – RESULTS / OBJECTIVES

1. Receives orders from sales representatives and sales representatives/drivers and registers them into the system.

1. Resonds to customer phone calls (inquiries, complaints, orders etc.) and assignes the necessary actions to the appropriate person in the organization.

1. Generates reports on customer debts and the associated collection schedule.

1. Managing itineraries of tracks, renewals of vehicle permits, service etc.

1. Monitor credit control in lieson with category managers, producing list of the customers whose payment

1. exceeds agreed limits (overdue).

1. Produces and communicates to the sales director a report evaluating credit performance of the clientele on a quarterly basis.

1. Receives the collection receipts issued by the finance and spots the unpaid invoices.

1. Updating list prices into the system, in cooperation with the sales director.

1. Issues delivery notes and invoices. Collects and files the delivery notes acknowledging customer debt signed by the customer.

1. Culculates and updates customer credit limits in cooperation

1. with the category manager.

1. Managing logistics of inbound comanufactured production.