Who we are?
Boubyan Digital Factory is the digital Arm for the whole Boubyan Group, we are based in Egypt. Boubyan Group is a leading renowned financial institution that provides reliable and sound products and solutions with the promise of stable growth, secure and sustainable results. Translating our strong belief in the core role of technology in the progress and advancement of all our activities, the Group has founded Boubyan Digital Factory to support and strengthen the culture of innovation in a digitally driven environment that builds on the achieved successes to prepare for future milestone
Job Summary:
To manage, monitor, and enhance digital service platforms, ensuring high availability, performance, scalability, and security to support the bank's business operations and improve customer experience.
ROLE AND RESPONSIBILITIES:
- Perform Linux/Unix system administration tasks, including shell scripting and automation.
- Write, optimize, and maintain SQL queries for troubleshooting, reporting, and performance analysis.
- Collaborate on minor development tasks, debugging, and enhancements using Java or similar programming languages.
- Understand system architecture concepts, including application layers, integrations, and dependencies.
- Familiarity with infrastructure technologies such as caching (e.g., Redis), queuing (e.g., JMS, RabbitMQ), patching, and lifecycle concepts like end-of-support and version upgrades.
- Monitor, scale, and manage the production environment to ensure continuous availability and reliability.
- Provide system support for digital services, identifying and resolving technical issues promptly.
- Assist the development team in managing and debugging application servers and sandbox environments.
- Implement updates, upgrades, and software releases to enhance system functionality and performance.
- Participate in disaster recovery (DR) planning, testing, patching, and night operations as required.
- Ensure digital platforms comply with security, regulatory, and operational standards.
- Conduct testing, debugging, and troubleshooting to maintain system stability.
- Collaborate with cross-functional teams to gather and define business and technical requirements for digital platforms.
Qualifications, Education AND EXPERIENCE Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in managing digital services, production environments, or system support.
- Hands-on experience with Linux/Unix environments, shell scripting, and system administration.
- Proficiency in SQL, including writing queries, analyzing data, and optimizing performance.
- Basic to intermediate Java development skills for debugging and small-scale enhancements.
- Understanding of systems architecture, integration points, and dependencies.
- Knowledge of infrastructure components such as Redis (or other caching tools), queuing systems, patching cycles, and version lifecycle concepts (EOL/EOS).
- Experience with production monitoring tools (e.g., AppDynamics, Splunk).
- Strong knowledge of application servers (e.g., WebLogic, Tomcat) and system troubleshooting.
- Familiarity with version control systems (Git, Bitbucket) and CI/CD tools (Jenkins).
- Experience in DR processes, night operations, and release management.
Preferred Skills and competencies
- Strong problem-solving and analytical abilities.
- Excellent communication and collaboration skills.
- Ability to work under pressure and in fast-paced environments.
- Team player with strong follow-up and troubleshooting skills.
- Familiarity with Agile methodologies and project management practices.
- Experience in the banking or financial services industry is a plus.
- Flexibility and willingness to participate in night activities and on-call support.
