Job Overview

The Sales Officer is responsible for supporting the achievement of company sales targets by identifying potential customers, understanding their needs, offering suitable solutions, and building long-term professional relationships. The role contributes directly to the company’s growth, customer satisfaction, and sustainability through effective sales practices and customer engagement.

Key Responsibilities

• Identify and develop new sales opportunities through phone calls, emails, and direct communication with potential customers.
• Understand customer needs, qualify leads, and

• successfully close sales in line with approved policies and procedures.
• Maintain and update customer records and databases, ensuring data accuracy and completeness.
• Coordinate closely with the sales team and other departments to ensure smooth and efficient operations.
• Handle customer inquiries and complaints professionally, prepare reports, and submit recommendations to management.
• Comply fully with sales management policies, maintain work discipline, and demonstrate a strong commitment to customer service.

Requirements

• Strong verbal and written communication skills, with the ability to handle

• a high volume of daily calls.
• Excellent sales, negotiation, and persuasion skills.
• Strong time management skills with the ability to multitask and prioritize effectively.
• Active listening skills and the ability to deliver clear and professional presentations.
• Proficiency in Microsoft Office applications.
• Proficiency in English (spoken and written).
• Professional attitude, polite communication style, and positive mindset.
• Ability to work collaboratively within a team and build strong working relationships.

Qualifications

• Minimum of one (1) year of experience in sales or a related field.
• Diploma or Bachelor’s degree in a relevant discipline.

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