Fly Red Sea operates as a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing air mobility services to our Red Sea destination. As a subsidiary, Fly Red Sea benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.
Join a world-class team dedicated to innovation, hospitality, and unmatched service. Unlock endless opportunities in the aviation industry and soar to new heights.
We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.
Be part of a legacy that’s shaping the future of travel - your journey starts here.
Join Fly Red Sea and be part of the positive change for Saudi Arabia and the world.
IT SPECIALIST
Role Aim:
To ensure the effective operation, security, and reliability of all IT systems supporting aviation
operations, administrative functions, and customer-facing services. The IT Specialist plays a
critical role in maintaining IT infrastructure, providing technical support, and ensuring seamless
integration of aviation software and systems.
Performance Objectives:
- Provide technical support for hardware, software, networks, and aviation-specific IT systems.
- Monitor and maintain IT infrastructure, including servers, routers, and network security systems.
- Manage user access, permissions, and system configurations in compliance with company and aviation regulations.
- Support aviation applications such as flight scheduling systems, maintenance tracking software, and electronic documentation systems.
- Perform regular system updates, backups, and disaster recovery testing.
- Troubleshoot system issues and implement solutions with minimal disruption to operations.
- Collaborate with operational departments to understand and support aviation-specific IT requirements.
- Ensure data security, privacy, and compliance with regulatory standards such as GACA, FAA, or EASA (as applicable).
- Support the implementation of IT projects, including system upgrades and new technology integrations.
- Liaise with vendors and service providers for software licenses, hardware procurement, and system maintenance.
Recruitment and Criteria:
- Bachelor’s degree in information technology, Computer Science, or a related field (Mandatory).
- Industry certifications (e.g., CompTIA, Cisco CCNA, Microsoft Certified Professional) are preferred.
- Minimum 3-5 years of experience in an IT support or systems administration role.
- Experience in an aviation environment or with aviation-specific systems (e.g., AMOS, SITA, or airline ERP platforms) is highly desirable.
- Knowledge of aviation operational workflows is a strong advantage.
- Proficient in Windows/Linux server environments, networking, and cybersecurity protocols.
- Hands-on experience with cloud platforms, data storage, and backup solutions.
- Familiarity with aviation communication systems and industry-related IT tools.
- Ability to analyze, troubleshoot, and resolve hardware/software/network issues.
- Strong problem-solving and critical thinking skills.
- Excellent communication and customer service abilities.
- Ability to work under pressure and in a fast-paced aviation environment.
- Team-oriented with the ability to work independently when required.
