Summer Training & Jobs | وظيفة خدمة عملاء الشركات – التعامل مع الاستفسارات البنكية غير التجارية

الرئيسية الوظائف

Corporate Customer Service Representative

لتقديم الان - Act as focal point of contact for all Non -Trade related Corporate queries such a Rem...

منذ 6 أشهر عمل كلي SuadiArabia 161

قدم الآن

المكان

SuadiArabia

نوع العمل

عمل كلي

الخبرة

0-3 سنوات

الراتب

not

الملخص الوظيفي

لتقديم الان

- Act as focal point of contact for all Non -Trade related Corporate queries such a Remittance, Cheque clearing, account opening etc.
- Support Team Leader / Customer Service Manager to execute all necessary actions to assure a high quality of customer service for Corporate customers
- Adherence to Unit’s SLAs and ensuring highest level of customer service to Corporate Clients
- Ensure to timely escalate issues to Direct supervisor / Team leader for onward evaluation and further escalation
- Ability to clearly identify Root Cause and propose process improvements
- Timely logging of all queries in CR

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منذ 6 سنوات

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Customer Service

منذ 6 سنوات

Analytics Requirements & job describtion : · 2+years of data analysis and reporting experience · Technical experience including SQL, some form of coding (Python, R, etc), and ETL/sch...

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Sales Operations Team Leader,Vodafone

Customer Service

منذ 6 سنوات

Key accountabilities and decision ownership Team Coaching and Development Develop team members through monthly coaching, the provision of on target feedback, counselling and recognition. Facilitate se...

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