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Company Description

"""Teleperformance English

Jop Details
•Nature of work: Call center

•Benefits
•Salary: up to 20k
•Paid training
•Medical and social insurance
•Transportation provided

• Requirements
•Flexibility with rotational shifts

• Working Conditions
•5 working days ( 2 days off )
• Rotational shifts
•Jop location: 5th-settlement, New Cairo""If you’re interested send me a voice note introducing yourself and talk about your previous work experience in English maximum in 2 mins

HR (waled mohamed)""

"

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Cairo. The primary responsibilities include engaging with customers, addressing inquiries and concerns in a professional and timely manner, providing exceptional support, ensuring a positive customer experience, and accurately handling customer data and requests.

Qualifications

• Solid skills and experience in Customer Service, Customer Support, and delivering exceptional Customer Satisfaction
• Ability to enhance Customer Experience and maintain a high standard of service excellence
• Strong active listening, communication, and problem-solving skills
• Ability to work both independently and collaboratively in a dynamic, team-oriented environment
• Fluency in English and Arabic (written and spoken) preferred
• Proficiency in using customer service and CRM tools is a plus
• Prior experience in a customer-facing role is hig