Key Responsibilities:

• Greet and welcome visitors, clients, and guests upon arrival in a warm, professional, and courteous manner, providing assistance and directing them appropriately
• Manage the multi-line telephone system: answer incoming calls promptly, screen and direct calls to the appropriate personnel, take accurate messages, and handle inquiries effectively
• Handle incoming and outgoing mail, packages, deliveries, and courier services, including sorting, distributing, and tracking as needed
• Maintain the reception area, ensuring it remains clean, tidy, organized, and presentable at all times
• Schedule, coordinate, and manage meeting rooms, appointments, and calendars, including confirming bookings and preparing necessary setups
• Provide general administrative support to departments and staff, such as data entry, filing, photocopying, scanning, and preparing correspondence or reports when required
• Monitor visitor access and maintain office security by issuing visitor badges, following sign-in procedures, and ensuring compliance with safety protocols

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