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IT Help Desk

IT Help Desk

Job Details Experience Needed: 1 to 2 years Career Level: Experienced (Non-Manager) Education Level...

منذ 4 أشهر عمل كلي Egypt 125
قدم الآن
المكان

Egypt

نوع العمل

عمل كلي

الخبرة

0-3 سنوات

الراتب

غير معروض

الملخص الوظيفي

Job Details

Experience Needed:1 to 2 years
Career Level:Experienced (Non-Manager)
Education Level:Bachelor's Degree
Salary:Confidential
Job Categories:

Skills And Tools:

Troubleshooting SoftwareSoftwareNetworksNetworkingComputer HardwareInformation Technology (IT)Software EngineeringComputer ScienceEngineering

Job Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware
  • Maintain daily performance of computer systems
  • Install, modify and repair computer hardware and software
  • Run diagnose program to resolve problems to head office and branches
  • Ability to diagnose and resolve basic technical issues
  • Resolve technical problems with local area networks (LAN), wide area networks (WAN), and other systems
  • Install computer peripherals for users
  • Follow up with employees to ensure issue has been resolved
  • Manage CCTV system
  • Manage documents and files
  • Reporting to IT Manager

 

Job Requirements

  • very good communication, problem solving, analytical and decision making skills
  • Good understanding of computer system, mobile devices and other tech products
  • MCSE, CCNA certificates are preferred
  • Flexible working with Microsoft office apps
  • Basic knowledge of CAM and Fingerprint systems


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