IT Technical Support Engineer
Job Details Experience Needed: 5 to 7 years Career Level: Experienced (Non-Manager) Education Level...
الملخص الوظيفي
Job Details
Experience Needed:5 to 7 years
Career Level:Experienced (Non-Manager)
Education Level:Bachelor's Degree
Gender:Male
Salary:Confidential, -Social Insurance - Life Insurance - Private Medical Insurance. - Family Medical Insurance - Transportation - Daily Meal
Job Description
- Manage and Administrate Active directory, file server.
- Create all users, and the relevant policy and privacy profiles.
- Maintain the IT operation of all users ‘Antivirus, internet, other applications.
- Implement and monitor all IT policies.
- Support end-users with IT-related problems in a responsive and service oriented manner.
- Setup and maintain IT-related equipment.
- Manage network services and technology tools.
- Ensure security through access controls, backups, firewalls and redundancy strategies.
- participate in the design of information and operational support system.
- Monitor and maintain the internet connection.
- Train users with IT related equipment.
- provide 2nd and 3rd level support.
- Assist the IT Team with growing the technology infrastructure of the organization.
- Responsible for the troubleshooting, installation, and implementation of systems (PCs, Laptops, Mobiles, Tablets, Surveillance cameras, Photocopiers and Printers).
Job Requirements
- Bachelor's degree in Communications Engineering or computer science.
- Proven work experience as an IT Technical Support Engineer, Desktop Support Engineer, IT Help Desk or similar role.
- Experience 5-7 years.
- Preferable to be Familiar with Surveillance Cameras system (CCTV, IP Cam).
- Good understanding of computer systems, mobile devices and other tech products.
- Expert in help desk troubleshooting (MS Windows, Mac OS, MS Office, Printers and Photocopiers…)
- Able to work under pressure and handle multi task.
- CISCO/HP switches and firewalls appliances (e.g. sohpos, fortinet, watchgaurd…..etc).
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help, both written and verbal.
- DNS servers and windows roles and services.
- solid networking and security knowledge (network layers, TCP/IP), admin the managed.
