🌟 Client Support Officer – Calls & Chat

📍 Sheraton, Cairo | Sheba Tours

Sheba Tours is hiring a Client Support Officer to manage incoming calls and live chat inquiries while ensuring a professional and smooth customer experience.

We are looking for a reliable and organized candidate with good English skills and previous customer service experience.

Foreign candidates currently residing in Egypt are welcome to apply.

Key Responsibilities

• Handle incoming phone calls professionally
• Respond to live chat inquiries clearly and promptly
• Provide accurate information about services and procedures
• Log customer requests and follow up when necessary
• Escalate urgent cases to the concerned team
• Maintain professional communication at all times
• Update records and communication logs on the system
• Commit to 8-hour rotational shifts

Requirements

• At least 1 year of experience in customer service, call center, or front desk roles
• Upper-Intermediate to Professional English level
• Good computer and typing skills
• Comfortable working on-site in Sheraton, Cairo
• Willing to work rotational shifts
• Available to start immediately

Foreigners currently based in Egypt are encouraged to apply.

Job Details

📍 Location: Sheraton, Cairo (On-site)

⏰ Working Hours: 8-hour rotational shifts

💼 Employment Type: Full-time

💰 Salary: 15,000 EGP Net

📩 How to Apply

Send your CV via WhatsApp: 01152152884

Or email: [email protected]

Please mention: Client Support Officer

للتقديم الان