Company Description Flairs Tech is a global technology-driven Managed Services Provider (MSP) with over 1,000 professionals across five offices worldwide. Serving more than 100 partners across North America, Europe, the Middle East, and Africa, Flairs Tech specializes in Software Development & Analytics, Innovative Digital Solutions, Business Operations, and Customer Experience and Support. By collaborating with partners as an extension of their teams, Flairs Tech is committed to enhancing processes, outcomes, and productivity. The company's success is rooted in its people and a commitment to delivering excellence in innovation and service.
Role Description We are seeking Bilingual Travel Advisors (French & English) for a full-time hybrid role based in Qesm El Maadi, with some remote working options. The main responsibilities include handling customer inquiries, making travel arrangements, and delivering exceptional customer service to optimize customer satisfaction. The ideal candidate will work collaboratively to ensure seamless travel experiences for clients, while maintaining a high standard of professionalism and responsiveness.
Qualifications Expertise in Customer Service (Travel industry) Flexibility with 247 rotational shifts Strong Communication skills in both French and English, both written and spoken Experience in arranging and managing Travel Arrangements Background in working with or for a Travel Agency Ability to multitask, solve problems, and adjust quickly to meet client needs Proficiency with travel booking systems and tools is a plus Bachelor's degree or relevant customer service experience in the travel industry