Responsibilities Provide first level support for users in MEA region. Respond to requests by phone and email. Log all issues on ticketing system for tracking and analysis. Route tickets to higher supp...
Job Requirements: • Bachelor’s degree is a must • 0–1 year of experience in customer service or cal...
Job Requirements:
• Bachelor’s degree is a must
• 0–1 year of experience in customer service or call center roles
• professional and friendly tone over the phone
• Very good communication skills (spoken & written)
• Good time management and ability to multitask
• Customer-focused and able to handle different types of clients
• Familiarity with booking systems or CRM tools is a plus
. Very good English Level
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🔹 Key Responsibilities:
• Answer incoming calls and respond to client inquiries
• Provide accurate information about services, offers, and bookings
• Schedule and confirm appointments
• Follow up with clients for feedback and no-show cases
• Document client interactions and update internal systems
• Cooperate with the front desk and medical team to ensure smooth service delivery
• Maintain a positive, professional image of the clinic at all times
Responsibilities Provide first level support for users in MEA region. Respond to requests by phone and email. Log all issues on ticketing system for tracking and analysis. Route tickets to higher supp...
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