We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our high-end restaurant. The ideal candidate will ensure operational excellence, uphold brand standards, lead a motivated team, and provide exceptional guest experiences.
Operations Management
- Oversee daily FOH & BOH operations in line with SOPs and hygiene standards
- Ensure smooth restaurant opening and closing procedures
- Resolve customer complaints and maintain high service quality
- Monitor inventory, waste, and cost control to meet budget targets
- Coordinate with procurement and kitchen on stock, quality, and efficiency
Team Management
- Lead, train, and motivate FOH and BOH teams
- Prepare weekly schedules and manage staffing needs
- Conduct team briefings, evaluations, and performance appraisals
- Coordinate with HR on hiring, training, leaves, and disciplinary actions
Financial Oversight
- Assist in preparing and managing the annual budget
- Monitor daily sales reports, guest checks, and discounts
- Ensure compliance with financial procedures and cash handling policies
- Maximize profitability through upselling and portion control
Guest Experience
- Monitor guest satisfaction and act on feedback
- Ensure timely and professional service from arrival to departure
- Anticipate guest needs and build lasting relationships with VIP clientele
Administrative Duties
- Complete daily reports and submit monthly operational reviews
- Maintain proper communication with senior management on goals and challenges
- Ensure accurate documentation of schedules, incidents, and reports
Skills
- Proven experience as a Restaurant Manager (minimum 5 years + in a similar role)
- Strong leadership, organizational, and communication skills
- Excellent knowledge of restaurant operations, service, and hygiene standards
- Solid understanding of POS systems, budgeting, and inventory control
- Customer-focused, hands-on, and solutions-driven
- Fluent in English and Arabic
- Degree in Hospitality Management or related field is
