Job Details

Experience Needed:1 To 2 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Not Specified

Salary:Confidential

Job Categories:

• Customer Service/Support
• Hospitality/Hotels/Food Services
• Tourism/Travel

Skills And Tools:

HospitalityReservationsales skillsCRMCustomer ServiceSales TargetTravelExperienceSalesCRM SoftwareSoftwareCustomer

Job Description

-Understand client needs and recommend suitable hotel options from Direct's vast global network.
- Provide detailed information about hotel features, amenities, pricing, and availability.

- Process hotel reservations accurately and efficiently, ensuring a smooth booking experience for clients.
-Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
- Stay updated on hotel industry trends, new properties, and competitive offerings.
- Handle client inquiries and resolve any booking-related issues promptly and professionally.

Job Requirements

- 1-2 years of experience in sales, customer service, or a related role, preferably within the travel or hospitality industry.
- Knowledge of global hotel chains and reservation systems.
- Experience with CRM software.

للتقديم الان