Job Details

Experience Needed:2 To 15 Years

Career Level:Experienced (Non-Manager)

Education Level:Not Specified

Salary:4000 To 6000 EGP Per Month

Job Categories:

• Customer Service/Support
• Sales/Retail

Skills And Tools:

Microsoft ExcelMicrosoft WordMicrosoft PowerpointComputer Skills

Job Description

We are looking for an enthusiastic and customer-oriented Call Center Agent to handle inbound and outbound calls. The main responsibility will be responding to customer inquiries, making follow-up calls, and providing support to resolve customer issues or answer their questions efficiently and effectively.

Job Requirements

Handle inbound calls from customers and respond to their inquiries.

Make outbound calls to existing or potential customers.

Provide technical support or required information to customers.

Enter and update customer data in internal systems.

Prepare daily reports using Excel and Word as needed.

Collaborate with team members to ensure high-quality customer service.

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