Job summary

Contribute to data collection and analysis, develop recommendations and forecasts, carry out studies and research related to the Company's work and area of specialization, and measure results and development methods.

Responsibilities

• Review practices of successful, similar organizations to inform improvements.
• Coordinate with organizational units to determine training and qualification needs for human resources.
• Propose systems and applications that can be leveraged to support the work.
• Help develop technical guides/manuals to simplify use of systems and applications.
• Conduct interviews with relevant stakeholders to analyze operational processes tied to technology, systems, and applications.
• Provide information on systems and applications used by the entity and how they affect output quality.
• Provide information on target outputs, prepare technical reports about them, and submit to concerned parties.
• Collect and document information on work procedures and help analyze them using best practices and methods.
• Inventory the entity's work systems and define their roles in achieving the desired outputs, to enable process execution according to the systems used.
• Perform any other tasks assigned by the direct supervisor.
  
  

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