Job summary

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. We are seeking an ambitious and energetic Business Development Manager to help us expand CEQUENS's client base.

Responsibilities

• Manage and nurture a diverse portfolio of accounts to achieve sustained success.
• Cultivate positive and lasting relationships with clients, acting as their primary point of contact.
• Address individual customer needs with a proactive and solution-oriented approach.
• Expand our business footprint by leveraging existing and potential customer networks.
• Resolve conflicts efficiently and provide timely solutions to customer issues.
• Provide guidance and supervision to account representatives to drive sales growth.
• Regularly report on the status of accounts and transactions
• Set, communicate, and track sales account targets, aligning them with company objectives.
• Monitor key sales metrics, including quarterly sales results and annual forecasts.

Qualifications

• Proven track record of success in a business development role in a technical/SaaS environment – a MUST
• Hands-on experience in new business sales with a demonstrated ability to deliver excellent customer experiences.
• Familiarity with CRM software and proficiency in MS Office, particularly MS Excel
• Solid understanding of sales performance metrics
• Exceptional communication and negotiation skills
• Bachelor's degree in business administration, Marketing, or a related field
• Business acumen with a problem-solving attitude and a proactive approach to challenges
• Market knowledge of the MENA region
  

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