Description
Job Title: Housekeeping Manager
As a key member of the hotel management team, the Housekeeping Manager plays a critical role in ensuring that our guests have an exceptional stay experience. The ideal candidate will have excellent leadership skills, a strong work ethic, and a passion for delivering exceptional results.
Key Responsibilities:
- Oversee all aspects of housekeeping operations, including laundry and internal communication center, to ensure seamless delivery of services.
- Ensure all rooms are prepared and inspected according to our high standards, including turn down service.
- Maintain beautiful flower decorations in rooms and public areas, as per our quality standards.
- Ensure the upkeep of all front-of-house areas, including the hotel entrance, is always immaculate.
- Regularly inspect the night shift to guarantee high cleaning quality standards.
- Maintain optimal stock levels for housekeeping and laundry operations, approving requisitions accordingly.
- Manage inventories of linen, uniforms, and other essential items, recording usage as scheduled.
- Build relationships with suppliers and contractors to ensure smooth operation.
- Coordinate pest control services with stewarding and engineering teams.
- Implement housekeeping-related HACCP procedures to maintain a safe and healthy environment.
- Collaborate with departments on guest requests and issues, providing excellent customer service.
- Conduct regular inspections with engineering on deviations from standards and maintenance issues.
- Work closely with Front Office to schedule room maintenance.
Requirements:
- Diploma or degree in hospitality, with 8–10 years of experience in a 4-5 star hotel.
- Excellent leadership and communication skills.
- Ability to motivate and inspire a high-performing team.
- Strong problem-solving and analytical skills.
- High level of attention to detail and commitment to quality.
- Flexibility and adaptability in a fast-paced environment.
What We Offer:
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a world-class team.
We are an equal opportunities employer and welcome applications from diverse candidates.
