Description
Business Consultant
The role of Business Consultant at Property Finder is crucial to the success of the company. A Business Consultant is responsible for retaining and growing our customer base through consistent business consultations, delivering coaching and training, all while using data to drive the conversation.
Key Responsibilities:
- Learn and become an expert on the Property Finder solution portfolio.
- Build and maintain strong, long-lasting client relationships through consistent support and consultation.
- Serve as an advisor for your clients, showcasing a proven ability to coach, motivate and educate customers on our products and services which is critical to our shared goals.
- Understand how customers are utilizing our solutions and identify opportunities to grow business with existing clients through a consultative approach.
- Record opportunities and activities within Property Finder's SalesForce CRM on a weekly basis.
- Forecast weekly, monthly and quarterly revenue expectations with predictability.
- Collaborate with various internal departments to ensure all clients' requests are fulfilled in a timely manner.
- Serve as the initial point of contact for all customer account management matters.
- Negotiate contracts and close agreements to maximize mutual interest.
The ideal candidate will have a Bachelor's degree in business, marketing or science major, with a minimum of 3 years of professional sales experience in a SaaS or Subscription environment (real-estate experience is a plus) with a proven track record of achieving sales targets.
They will also possess exceptional analytical skills for analyzing client data and suggesting solutions to maximize ROI, as well as strong customer service skills that require patience while dealing with different types of customers.
Additionally, they will be adept in talking to key decision makers, assertive, influential and highly motivated with an ability to work in a target-driven company.
They will also have solid experience in using CRM tools (SalesForce experience is a plus), and be effective communicators who show up always prepared.
Our company values creativity, teamwork and continuous learning, and we encourage our employees to move fast, be bold and make an impact in a fast-growing and talent-centric organisation.
We strive to create a workplace where our people find their time at Property Finder a rewarding experience, where the company's growth also means personal growth.
