Job Description

Key Responsibilities

1. Executive & Administrative Support

• Manage the GM’s daily calendar, appointments, and meetings to optimize time management.
• Draft, edit, and prepare correspondence, reports, presentations, and meeting minutes.
• Handle confidential information and documents with absolute discretion.
• Coordinate with department heads and external stakeholders to facilitate smooth communication.
• Arrange travel itineraries, accommodation, and logistics for the GM and visiting executives.
• Support the planning and execution of corporate events, meetings

• , and conferences.
• Maintain accurate records, filing systems, and databases for the Executive Office.
• Monitor, track, and follow up on pending tasks, correspondence, and project deadlines.

2. Front Office & Guest Relations

• Professional and positive approach towards guests, visitors, and clients.
• Manage incoming calls: answer, screen, and direct appropriately while taking precise messages.
• Ensure the reception area is well-maintained, organized, and aligned with hospitality standards.
• Represent the Executive Office

• with a polished, customer-focused approach at all times.

Skills

Qualifications & Skills

• Bachelor’s degree in Business Administration or related field.
• Minimum 2–3 years of experience as a receptionist, secretary, or administrative assistant, preferably in hospitality.
• Excellent communication skills in English (verbal and written).
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities with attention to detail.
• High level of professionalism, discretion, and customer service orientation.
• Pleasant personality and well-groomed appearance, reflecting corporate hospitality standards.

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